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CaseIH Online Parts OrderingClick
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CaseIH Online Parts Ordering
Below is a how to guide to Ordering parts
Once the Customer Parts Catalog is open, you may be wondering what to do next. Here are a few quick steps to help you through the process of adding parts to a part list and sending that part list to your local dealership.
1) Enter the model number or partial model name you are researching and press ENTER or click SEARCH.
Click on the appropriate model to display the sections.
Click on the appropriate section to display the figure titles
Click on the appropriate figure.
Once the figure is displayed, review the image and the parts in the bottom of the window to locate parts to add to your list.
2) On the image, use these buttons to help you see the image detail. These buttons are (from left to right): Fit to Window, Zoom Out, Zoom In, Full Size(1:1), View Printable Figure/Parts List.
Fit to Window – returns the image to it’s default size.
Zoom Out – makes the image smaller.
Zoom In – makes the image larger.
1:1 or Full Size – adjusts the image to it’s largest format
View Printable Figure/Parts List – this opens a separate window where the full size image is at the top and the parts for that image are at the bottom. From this separate window you can Print the Image only, Print the Part list only or Print Both. Click Return to Catalog when completed.
3) At the bottom of the image you will see the parts for that image. You can click Add for the parts you wish to add to your Parts List. A green checkmark signifies that part was added to your parts list. You can change the quantity in a later step.
4) Continue researching parts by clicking a different figure title in the list, a different section or by changing the model you are researching.
5) When you are ready to send this list of parts to your local dealership, click on the View Parts List button at the top.
6) On the View Parts List screen, you can delete parts by clicking on the X on the left or you can change the quantity of a part by clicking on the quantity box on the right.
7) You can print this list as it looks on the screen or you can continue on to enter your customer information and also submit this quote to your local dealership. Click Continue when your list is complete.
8) Enter your customer information. Be sure to add your model(s) and serial number(s) for this list of parts in the Other Notes section at the bottom.
9) If you want to save your customer information in a cookie on your computer for the next time you access this program, click the Save As Default button at the bottom of the screen before continuing. Your Other Notes entries will not be saved.
10) Click Continue when you are ready to proceed.
12) If you do not see the Submit Quote Request button, then print this list and bring it to your local dealer for ordering.
13) Clicking Begin New Request will empty the current part list.
If you have any questions, please contact your local dealership.